This course will cover the aspects to becoming an internal auditor for ISO 9001-2000. You will understand the ISO 9001:2000 Requirements for a Quality system structure and documentation, plus Audit methodology and techniques. It will also cover and give Practice on Internal audit non-compliance and how to convert a written procedure to a process map or flowchart.
This course includes the following lessons:
Background and Development of ISO 9001-2000
The Structure and Requirements of ISO 9001-2000
The Process Management Approach
Audit Preparation and Planning
Lesson 1: Background and Development of ISO-9001-2000
Introduction
Major Changes in ISO 9001-2000
The Quality Management Principles
Summary
Lesson 2: The Structure and Requirements of ISO 9001:2000
Introduction
Evolution of the Standard
ISO 9001-2000 Structure
Open Ended Requirements
Summary
Lesson 3: The Process Management Approach
Introduction
Process Management Approach
Key Processes
Key Attributes of a Successful Process
The Planning Phase
Design or Redesign the Process
Process Mapping
Summary
Lesson 4: Audit Preparation and Planning
Introduction
Fundamentals of Internal Auditing
Decide how to Audit
Summary
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